Frequently Asked Questions at USAirport parking
USAirport Parking Rates and Payment
Parking charges are based on a 24-hour day; beginning at the time you enter the facility. There is a 15-minute grace period. A fractional amount of time beyond a day, but less than 4 hours is charged at our hourly rate of $2.00/hour for open parking or $3.00/hour covered. Beyond four hours, customers are charged for an additional day. For example, if parked uncovered ($12.00/day and $2/hour) on Monday, January 1st at 1 PM, and exit on Tuesday, January 2nd at 2 PM, you would be charged $14.00 plus applicable Airport Access Payment. PLEASE VERIFY OUR CURRENT RATES ON THE FRONT PAGE OF THIS SITE!
Transportation between USAirport Parking and the terminal is included in the 10% Airport Access Payment.
Monthly/ Yearly Rates
For our more frequent parkers, we do offer monthly and yearly prepaid rates. Included in those rates are unlimited exits and entrances for the duration of your prepaid plan. Please note that coupons and other promotions such as our Frequent Parkers Program cannot be used in conjunction with our monthly/yearly rate plans.
Give us about twenty minutes from when you pull onto our lot, until you arrive at your skycap (curbside check-in). Our buses run about every 7 to 10 minutes, and it’s about a 10-minute drive to the terminal from our facility. If you have been parking at the city-owned lots on the airport itself, you generally won’t need to allow extra time to park with us. Our system of directing all customers to a row with available parking saves time, and we will drop you off right at your airline check-in, eliminating the time spent walking through the large parking lots at DIA. Many customers are pleasantly surprised when they discover that they got to check-in faster with us than at the $24/day close-in parking at DIA: The convenience of being dropped off at check-in and not hunting for a space saved more time than the brief wait for our bus to load and depart USAirport PARKING.
Our buses run about every 7 to 10 minutes, 24 hours per day. It’s about a ten minute ride from our facility to curbside check-in. Therefore, if you give us about twenty or twenty-five minutes from when you pull onto the facility you should be just fine-Show up at 7:35 or 7:40 to arrive at check-in at 8 AM. We operate a large bus fleet and are quite consistent about our times from USAirport Parking to the terminal. It’s the amount of time that you spend the terminal that’s really variable. Check with your airline for their recommendation – that’ll probably be overly conservative, but, of course, if you show up later, that will be the one time you hit a slow security line…
USAirport Parking buses run to and from the terminal about every 7 to 10 minutes. It’s about a ten minute ride from USAirport Parking to the terminal building, so we ask that you allow about 20 minutes from when you pull onto the facility until you arrive at British Airways. We are open 24 hours a day, employ over 100 people, and operate 22 shuttle buses, depending on business volume. The variability in the time it takes USAirport Parking to get you to the terminal will be very small. If you get on a bus that’s leaving right then for the terminal, you could be there in ten minutes; fifteen minutes is typical, twenty minutes occasionally, and longer than twenty or twenty-five minutes would be very, very unusual. However, delays at the airport itself, due to increased security, have been highly variable as procedures and travel volume change. British Airways may have security procedures that domestic carriers do not. It’s impossible for me to predict how long ahead of scheduled departure you should arrive at the airport. Your best bet is to contact your airline a week or two before your trip for current information on check-in and security procedures.
USAirport PARKING buses run continuously from 7 AM until 12 midnight From DIA to USAirport PARKING. From 7AM until Midnight, do not call for pick-up: Simply go to island 3, level 5 (same level as baggage claim), and wave at our well-marked bus as it approaches (detailed written instructions for pick-up are provided by our driver when you park). For service from DIA to USAirport PARKING between 12 midnight and 7 AM, call for prompt pick-up. Our buses run continuously FROM USAirport PARKING to DIA 24 hours a day, there is no need to call for service from USAirport PARKING to DIA, a bus will meet you at your car anytime of day or night.
Sorry, only one form of discounting is generally allowed.
Generally, our pick-up is about as fast at 1 AM as any time of day. Although we run fewer buses at that hour, we have fewer customers, so your wait time will usually be around the 7 to 10 minute standard we’ve set. Please remember that you need to call for pick-up from DIA between 12 midnight and 7 AM.
DIA is an “early airport”- many flights depart in the early morning, particularly on weekdays, so business travelers can make meetings in the Eastern Time Zone. We have a large crew on quite early (we begin supplementing our graveyard drivers with the day shift at 3 or 4 AM), and you’ll find buses departing rapidly and plenty of staff here at 5 or 6 AM.
But of course! Our covered parking provides a shelter over your vehicle to protect it from the outdoor elements. Our drive lanes are not covered so on occasion snow can make its way under the rooftop. Upon return, Covered Parking customers are dropped off before uncovered customers. Give it a try!
Yes, you can purchase a monthly pass even if you don’t stay a month. The monthly pass allows you to come and go as you please for the next 30 days; some people stay the entire month, some stay less, and we have a number of company cars that come and go with out-of-town travelers several times during the month. If you are planning to stay for a lot less than a month, check out our coupons. If you do decide that the monthly pass is the best option for you, remember that it is a prepaid option: Come to the office (straight ahead from the entrance) instead of going to the lane in which the bus is loading. We’ll get you your monthly pass at the office, we’ll have you park near the office, and the next bus heading to the airport will meet you there. It won’t take much time, customers are generally on the same bus that they would have been on had they gone to the loading lane.
No, you can park for as long as you would like. Monthly prepaid parking would benefit you (for 21 days, otherwise just park normally. Yes, you can use a car cover. It gets windy out by DIA, make sure you secure it well. We do complimentary jump starts and/or tire inflation almost everyday. Won’t be a problem, we are there 24/7.
We have one wheelchair accessible bus. For the best possible service, please let us know about what time you plan to arrive (If you can call on your way to DIA, the time would probably be most accurate), and we’ll try to have it ready for you (Generally, we try to leave on our lot unless we have a customer t hat requires assistance, since it has relatively limited seating-several seats are removed to make room for the lift. However, a high volume of traffic or mechanical problems with other buses force us to occasionally use the wheelchair bus in regular service). On your return trip from DIA, it’s usually best to give us a call en route to baggage claim, and we’ll have some lead time to get the bus in the right position to pick you up.
Unfortunately, our buses can only go to and from the airport. To transport passengers elsewhere, such as the Denver International Airport hotels, would delay those customers who want to go directly to and from DIA. I’m sorry that we couldn’t accommodate your request.
Our DIA location is about 60 acres of paved parking, and our maximum capacity is about 8,000 spaces. To the best of my knowledge (good stats on this are hard to find), USAirport Parking is the largest private airport parking facility in the USA, with the exception of two large lots near the Detroit Airport.
Please leave your parking ticket (the one your pull at the gate) in your car- you don’t need it on your trip. The locator slip which the driver provides you has all return instructions. If you don’t have your ticket, please provide us with your travel documents to verify the length of your trip.
YES! Please let your cashier know as you BEGIN your transaction and we will be happy to split your transaction for you. And if you have any coupons or discounts, please hand those over at the beginning of the transaction as well.